Questions and answers

Home Care Questions, Answered

Answers about getting started, services, paying for care, referrals and careers. For anything specific to your situation, talk with our team.

Getting started, services and payment

What families ask us most often.

How do I get started with EQC?

Call EQC at (503) 753-8551, or request a call on this website. Tell us about the support you are looking for and your general location. Our team can talk through the services and next steps, such as an assessment.

How care starts
What services does EQC provide?

In-home care (personal care and companionship), nursing services (private duty nursing and nurse delegation), occupational therapy and pharmacist-led medication management. The right service depends on the person’s needs, an assessment and service availability.

Compare our services
What is the difference between in-home care and nursing?

In-home care helps with daily routines such as bathing, dressing, meals and companionship. Nursing addresses clinical care needs. Ask our team which service fits your situation.

How can home care be paid for?

Ask us about Oregon’s Aging and People with Disabilities (APD) and Developmental Disabilities (DD / I-DD) Medicaid programs, or about paying privately. Eligibility, covered supports and hours depend on the program, your assessment and authorization, so we talk it through with you and your case manager or services coordinator.

Ways to pay for care
Who can receive services?

EQC supports children, adults and seniors. Each service has its own scope and requirements. Occupational therapy focuses on older adults; confirm age eligibility and fit with our team.

What areas does EQC serve?

EQC is based in Portland, Oregon. Call (503) 753-8551 to confirm whether the service you need is available at your location.

Check your location
How can a professional make a referral?

Visit Refer a Client, call (503) 753-8551 or request a call. Start with the general service needs and location, and ask how any further information should be shared.

Refer a Client
How do I apply to work with EQC?

Visit Careers, choose an opening and select Full Role & Apply. Each role page explains its qualifications and has a short online application.

Careers

Referrals

For case managers and other care professionals.

Who can contact EQC about a referral?

Healthcare professionals, case managers, social workers, discharge planners and community partners can start a conversation. Families and individuals can also contact EQC directly through Find Care.

Find Care
What should I have ready for an initial conversation?

Start with your professional contact details, organization, the service being explored and the general city where support is needed. Ask our team about the next steps before sharing any identifying or medical information.

Can I send medical records through this website?

No. This website has no upload feature, and the callback form takes only your name and contact details. Call EQC to discuss an appropriate way to share records or sensitive details.

How soon can services begin?

Timing depends on individual needs, assessment, eligibility, authorization where applicable, and service availability. Discuss the situation with EQC; a referral does not confirm a start date.

Jobs at EQC

Applying for a caregiving, nursing or therapy role.

How do I apply for a role?

Choose an opening on the Careers page, read its Full Role & Apply page, and complete the short application on that page. You can also select Apply now and choose the position.

See open positions
Where can I find the qualifications?

Every role page lists its qualifications and responsibilities. Check the listing that matches your interest, and discuss any credential or experience questions with EQC.

Where can I confirm pay, benefits and scheduling?

The role pages summarize the benefits in EQC’s existing listings. Confirm current pay, benefits eligibility, location and scheduling with the hiring team before making employment decisions.

Can I apply through the callback form?

No. Use the employment application on the Careers pages. The callback form is for questions about care, referrals and EQC in general.

Didn’t find your answer?

Call our main office, or request a call and our team will get back to you.