For professional referral partners

Refer a Client to EQC Home Care

Case managers, discharge planners and other care professionals can start a referral with a call or a callback request. Begin with the general service needs and location.

A smiling woman in a white coat with a stethoscope talking with an older woman who uses a wheelchair

For your client, with your team

A clear starting point for professionals

Hospitals, clinics, physicians, case managers, social workers, discharge planners and community organizations can contact EQC to explore support at home for a client.

Begin with the general service needs and location. Before sharing identifying information or records, speak with EQC about an appropriate way to continue the conversation.

One step at a time

How a referral starts

A referral starts with a conversation. It does not guarantee acceptance, availability or a start date.

  1. Start an initial referral

    Call our care team to discuss general service needs and location. Ask about the appropriate way to share further information.

  2. Review the request together

    Discuss the support being explored and any assessment, eligibility or authorization requirements.

  3. Plan the next conversation

    Clarify who should be involved and how the individual, family and referring professional can connect with EQC.

  4. Discuss services and next steps

    Talk through appropriate options and arrangements. A referral does not guarantee acceptance, availability or a start date.

Questions

Referral questions

For anything specific to your situation, talk with our team.

See all questions
Who can contact EQC about a referral?

Healthcare professionals, case managers, social workers, discharge planners and community partners can start a conversation. Families and individuals can also contact EQC directly through Find Care.

Find Care
What should I have ready for an initial conversation?

Start with your professional contact details, organization, the service being explored and the general city where support is needed. Ask our team about the next steps before sharing any identifying or medical information.

Can I send medical records through this website?

No. This website has no upload feature, and the callback form takes only your name and contact details. Call EQC to discuss an appropriate way to share records or sensitive details.

How soon can services begin?

Timing depends on individual needs, assessment, eligibility, authorization where applicable, and service availability. Discuss the situation with EQC; a referral does not confirm a start date.

Start a referral

Start a referral conversation

Call our main office, or request a call and our team will get back to you. Please don’t include client names or health details in the form.

Prefer to talk now? Call our main office(503) 753-8551

Request a call

Leave your name and how to reach you. It takes about a minute.

Fields marked * are required.

How should we reach you?

Do not enter client names, diagnoses, medication details, medical records, identification, insurance or financial information. This form is not for emergencies and does not provide medical advice. For an emergency, call 911.

How the website handles your request · Notice of Privacy Practices

What happens next

  1. Your request goes to our officeYour name and contact details are emailed to the EQC office inbox. The website itself doesn’t store them.
  2. Our team gets back to youWe contact you by phone or email, whichever you chose.
  3. We discuss the referralTalk through the service your client needs, their general location and the right way to share any further information.